The short answer is "Yes". We believe in transparency and quoting the same price whether by phone, on-line or by e-mail. Unlike our competitors, we do not quote a higher price to customers who phone us to place their order rather than going online. Some of our competitors will quote upwards of £18 extra for 900 litres if you call them by phone. However, they will not highlight that their on-line price is cheaper as they want you to order at the dearer rate. ValueOils.com believe in being Transparent , Fair & Competitively priced both on-line and by phone. We reward customer loyalty by offering "consistently lower prices" and not by surcharging unsuspecting telephone customers.