Frequently Asked Questions

ValueOils.com operates using a low-cost business model that means all our transactions will take place through the use of web-based technology. Our system will only complete orders that contain a valid e-mail address, due to the need to send a delivery confirmation and receipt email using this medium. However, it is not compulsory that every e-mail address belongs to the person buying online. A valid e-mail address from a work colleague, a family member or friend will be more than adequate to process your order as long as you have permission to use this address. In the event that a customer cannot obtain an e-mail address, our staff will be happy to help create one for the purposes of order processing. Simply call *09058890100 and someone will be more than happy to help you with this matter! *(Calls cost 56ppm from BT Landlines)