Heating Oil Delivery FAQs

We get a ton of queries every day about heating oil deliveries so we figured it’s best to do a blog on the most commonly asked questions!

Is the price of oil going to go up or down?

Truthfully, we don’t know. No one does! It’s a common misconception that the price of oil is cheaper in the Summer than it is in the Winter, but this doesn’t happen all of the time. Truthfully it depends on a whole host of external factors such as the exchange rate, general world politics and them guys and gals at OPEC (Organisation of Petroleum Exporting Countries)!

What happens if my tank doesn’t hold the full amount?

At ValueOils, our solution is real simple. As we only take a pre-authorisation of your card, we would just refund you the difference!

How long is the hose?


Can the driver go through my house?

It depends, in some areas we can and in some we can’t. It’s due to insurance purposes and is why in the areas that we can go through house that we have to charge £9.90 to cover the cost of insurance!

Why does my heating engineer say there is water in my tank?

In some cases, it is possible for their to be a build up of water in an oil tank. However, the possibility of this being caused during a heating oil delivery is very unlikely. Water would never be put inside a tanker due to Trading Standards. In all likelihood, the reason for the water in your tank is a historic reason. Through time there will be a build up of water in your tank due to condensation, water being heavier than oil will sink to the bottom of the tank. As long as you don’t let your tank run out, this will not be a problem to you. However, if you let your tank run out then due to the pumping of the oil into your heating oil tank, the water will possibly be churned into your pump and cause disruption.

What is sludge in a oil tank?

Kerosene, as a product is well-refined. It’s not as refined as petrol but more refined than diesel. However, what you’ll find in it, no matter what is impurities. These impurities will mix over time with the aforementioned water in the tank and also general dirt and bacteria that will find it’s way into your tank over time. If you never let your tank run out then this will never be a problem,  however as soon as the tank runs empty you have a risk of the sludge finding it’s way into your system and causing it to clog up.